Lots of users who begin using their first hosting account, or switch companies, frequently have inquiries concerning how specific tasks are executed or chance upon complications when setting up different things such as e-mails, site settings, etc. That is why, some providers have compiled documentation with popular questions and problems so as to help their clients obtain information quickly and easily. Consequently, the tech support staff representatives can focus on actual issues that given customers may be facing, as the solution for the minor things will be available on the World Wide Web and customers can easily handle them without getting in touch with the technical support staff. Having detailed documentation is exceptionally important, particularly for new clients without any practical experience, because the web hosting service involves a ton of functions and many people can become perplexed about what to do. A good information repository can both help you complete the procedures that you want and learn how the hosting service functions in general.

Extensive Online Documentation in Web Hosting

Our web hosting plans include an elaborate knowledge base where you can find info about all the complications that you could run into and their resolutions. You can become aware of how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but you are not able to send emails, for instance. We’ve done our absolute best to be as comprehensive as possible and to cover all the available options in order to save you time and to present you with different solutions for every issue. The knowledge base comprises informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you wish to browse the whole article collection, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature thorough technical documentation where you will see information on all the features that our custom-built Hepsia Control Panel offers, together with solutions to various questions and predicaments that you may bump into. All installation manuals offer thorough descriptions, so you will not need to worry about omitting something in case you aim to export a MySQL database, for instance. The troubleshooting articles encompass different viable causes of particular issues and the solution for each one of them, so if you aren’t able to send emails although you have the correct SMTP server settings, for example, you can quickly find out what the reason for this may be and correct the issue with several clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find applicable articles in each and every section. In case you’d like to look through all help articles, you can use the Help menu, which is located in the upper right-hand corner of the Control Panel.