A 99.9% Server Uptime
Our web hosting platform is based on a stable, first–class hardware architecture and a heavily modified Linux distro. So, no matter what your web site is, or how many visitors you have, or even in case there is a DDoS attack, our web hosting servers will stay up and running and your websites will stay online.
Our web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to supply a top–class web hosting service, you can hardly depend on the default network configuration in a datacenter. We’ve built our own custom internal network in order to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And thanks to this, regardless of which data center facilities you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to decrease all potential risks with our cloud hosting packages and although our company provides outstanding tech support, there are times when the client simply isn’t satisfied with what we offer. Or he has to migrate to a more powerful web hosting solution, such as a VPS server or even a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not pleased, you will receive a full refund.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you know how exasperating this can be, especially when your website is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be right here and they will respond to you in less than sixty minutes. And the best part is that their average response time is well under 20 minutes!