Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section integrated into Web Server’s Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at solving any common issue that you could possibly have, they are compiled by our support team of well–trained techs.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of how–to video tutorials that detailedly display how you can resolve a common issue connected with your web hosting account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 technical support service with a sixty–minute support ticket response guarantee. A group of knowledgeable tech support engineers will be available to you to reply to all the enquiries that you could possibly have. During non–peak periods, a reply will be given within just twenty minutes.