• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to giving a prompt and appropriate solution to each customer support ticket sent by a user. Our practiced client support staff representatives will review your problem and will think of the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average ticket response time has proven to be twenty minutes.

  • Top quality support service
  • An Outstanding Client Support Service

  • Each member of our client service team has many years of experience in the web hosting world and the majority of them have worked for us for at least 5 years. They are all ready to reply to all your queries in the most competent way possible.

  • Intuitive help center
  • An Intuitive Help Center

  • Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which includes different information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and website management articles, check out our educational video tutorials or refer to our F.A.Q. section.