1 hour ticket response
We are committed to giving a prompt and appropriate solution to each customer support ticket sent by a user. Our practiced client support staff representatives will review your problem and will think of the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average ticket response time has proven to be twenty minutes.
An Outstanding Client Support Service
Each member of our client service team has many years of experience in the web hosting world and the majority of them have worked for us for at least 5 years. They are all ready to reply to all your queries in the most competent way possible.
An Intuitive Help Center
Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which includes different information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and website management articles, check out our educational video tutorials or refer to our F.A.Q. section.