Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is qualified to speedily address all of our web hosting customers’ problems and information requests. Via our ticket system, it’s possible to send your request and a support crew fellow member will most likely go back to you in only maximum 1 hour. Basically, practice indicates that the regular response time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our team of consultants will be on the web for you 24x7x365 to answer to all your questions and to handle any trouble you might have. You can submit a help and support ticket from your Web Site Control Panel or drop a message at any time. Also, on working days, you could give us a call or work with the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Web Server has integrated an extensive education base into the Control Panel that allows you to have effective step by step recommendations whenever you want. Each area of the Control Panel possesses its own contextual support area offering a group of how–to articles. We have also organized training videos to give you a much better visual representation of exactly how to carry out any given job.